Select Surgeries & Procedures Now Available | Loyola Medicine

COVID-19 (Coronavirus) Update

Loyola Medicine is resuming select health care services. Learn more about resumption of services.

Resumption of Services at Loyola Medicine

Maintaining Your Health is Essential. Select Surgeries and Procedures Now Available at Loyola Medicine.

At Loyola Medicine, we are making it safe to get the health care you need.

If you have had to postpone important health care appointments, surgeries, screenings or other visits due to the COVID-19 crisis, now is the time to come in and get your health back on track.

Throughout the COVID-19 pandemic, Loyola has continued to perform essential and emergency surgeries and procedures. Now that the state of Illinois has lifted restrictions and guidelines related to COVID-19, we are resuming select inpatient and outpatient surgeries, procedures and physician visits at our locations, while enhancing the safety precautions already in place.

Safety Precautions at Loyola Medicine

Our clinical teams have been working with experts in infectious disease to evaluate the safest way possible to begin resuming our services. 

Enhanced safety and cleanliness protocols at all Loyola facilities are aimed at protecting our patients and visitors, physicians, providers and support staff.

Everyone entering our facilities will be screened for symptoms of COVID-19. We are also offering a mask to wear to prevent the spread of infection to others. We have dedicated COVID-Free Zones areas where we provide care only for people not known to have COVID-19 or COVID-19 symptoms. 

In addition: 

  • All patients undergoing an elective surgery or procedure will be tested for COVID-19 the day before or the day of the surgery or procedure.
  • If the patient tests positive, their procedure will be postponed until clinically appropriate. Otherwise, their procedure will continue as planned in the COVID-Free Zone.
  • We also are following the CDC’s standards with increased cleaning, with special attention to surfaces that are frequently touched, like doorknobs and flat surfaces.
  • We are continuing safe distancing measures wherever possible.

Make Your Appointment In-Person or with Telehealth

You may be afraid anytime you need to visit a hospital or receive medical care, and we understand this is a more concerning time than usual. We are here for you and are committed to keeping you safe while you get the medical care you need.

To schedule your surgery, procedure or physician visit, please call 888-584-7888. 

We are also offering telehealth services for select primary and specialty care services (routine check-ups and non-urgent care). Telehealth is virtual health care, allowing you to receive the same care you would get in an in-person clinic visit from the comfort of your home. Visit our Virtual Care site to learn more about telehealth service options available at Loyola Medicine.

Visitor Policy

To ensure excellent patient care and family and visitor safety, we are continuing visitor restrictions. One adult may accompany patients receiving anesthesia or sedation as part of their procedure, or if they are necessary for the patient’s visit, provided the visitor meets COVID-19 screening criteria.

Visitors must follow all safety precautions, including a temperature check before entering our facilities, wearing a mask, proper hand hygiene and social distancing.

We will coordinate the details of your drop-off and pickup with your support person before and after your surgery or procedure.

Precautions You Can Take

You can take precautions to help prevent the spread of COVID-19. If you have or suspect you have COVID-19, follow the steps below to help prevent the disease from spreading to people in your home and community:

  • Stay home except to get medical care
  • Separate yourself from other people and animals
  • Wear a facemask
  • Cover your coughs and sneezes
  • Wash or sanitize your hands often
  • Avoid sharing personal items
  • Clean all "high-touch" surfaces everyday
  • Monitor any symptoms you might be experiencing
  • If you feel sick with fever, cough, have difficulty breathing, or if you have been in close contact with a person known to have COVID-19, please call our COVID-19 hotline at 708-216-8300, Monday through Friday from 7 am – 4:30 pm. 

Frequently Asked Questions

Which locations and facilities, service lines, and procedures are available now?

We are taking a phased approach to resume select services and surgeries to provide clinically necessary care for our patients. If you are feeling sick, have a preexisting condition or have a chronic disease, we want to make sure you do not postpone care that you need to get healthy and stay well. 

For visits such as routine check-ups, we are continuing to follow CDC guidelines and will help you schedule a telehealth appointment or reschedule the appointment to a later date.

Physician offices and clinics at Loyola University Medical Center, Gottlieb Memorial Hospital and MacNeal Hospital are open for select services, including in-person visitors and continued use of telehealth video visits

Elective surgeries and procedures will resume in phases throughout the month of May and beyond.

What are COVID-Free Zones?

COVID-Free Zones are areas where we provide care only for people not known to have COVID-19 or COVID-19 symptoms.

Do I need to wear a mask?

To keep you and your family safe, we provide and require masks for all colleagues, patients and visitors at our facilities.

Are visitors allowed?

To ensure excellent patient care and family and visitor safety, we are continuing visitor restrictions. One adult may accompany a patient receiving anesthesia or sedation as part of their procedure, or if they are necessary for the patient’s visit, provided the visitor meets COVID-19 screening criteria. 

Visitors must follow all safety precautions, including wearing a mask, proper hand hygiene and social distancing. 

We will coordinate the details of your drop-off and pickup with your support person before and after your surgery or procedure.

Am I required to get tested if I have an appointment?

All patients undergoing an elective surgery or procedure will be tested for COVID-19 the day before or the day of the surgery or procedure. If the patient tests positive, their procedure will be postponed until clinically appropriate. Otherwise, their procedure will continue as planned in the COVID-Free Zone.

Is it safe to seek care at Loyola Medicine?

Enhanced safety and cleanliness protocols at all Loyola facilities are aimed at protecting our patients and visitors, physicians, providers and support staff.

Everyone entering our facilities will be screened for symptoms of COVID-19. We are also offering a mask to wear to prevent spread of infection to others. We have dedicated COVID-Free Zones, as well as areas to be used only in the treatment of COVID-19 patients. We have bed capacity to accommodate an increase in the need for COVID-19 patient care, if needed. 

You may be afraid anytime you need to visit a hospital or receive medical care, and we understand this is a more concerning time than usual. We are here for you and are committed to keeping you safe while you get the medical care you need.

What kind of care is available to me?

Throughout the COVID-19 pandemic, Loyola has continued to perform essential and emergency surgeries and procedures.

To schedule your surgery, procedure or physician visit, please call 888-584-7888. 

We are also offering telehealth services for select primary and specialty care services (routine check-ups and non-urgent care). Telehealth is virtual health care, allowing you to receive the same care you would get in an in-person clinic visit from the comfort of your home. Visit our Virtual Care site to learn more about telehealth service options available at Loyola Medicine. 

If you are struggling with your emotional health, feel stressed or are depressed, please call 888-584-7888 for an appointment with a Loyola psychologist. We are here to help you. 

COVID-19 Symptom Checker

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