Coronavirus (COVID-19) Preparedness | Loyola Medicine

Coronavirus 2019 (COVID-19) Update

Loyola Medicine hospitals are prepared to provide appropriate care for the safety and well-being of our community. Learn more here.

Coronavirus Preparedness at Loyola Medicine

What Is Coronavirus and Other Information

What Is Coronavirus?

Coronavirus, or COVID-19, is a novel (new) respiratory disease first detected in China and now identified in almost 168 locations around the world, including the United States.

While we are still learning about the disease, it appears to be transmitted person-to-person, with illnesses ranging from mild to severe. Person-to-person spread means being in close contact with an infected person or through respiratory droplets produced when an infected person coughs or sneezes.

Older people, especially those with a history of underlying health conditions such as heart disease or diabetes, seem to be at the greatest risk if exposed to the coronavirus.

COVID-19 Outbreak Interactive Map

The countries with the most reported cases of confirmed COVID-19 are China, Italy, Spain, US and Germany.

Stay up-to-date with the COVID-19 Outbreak Interactive Map:

COVID-19 Outbreak Interactive Map

Prevention Tips

There is currently no vaccine to prevent coronavirus. The best way to prevent illness is to avoid exposure.

In general, we recommend taking the following precautions to avoid exposure:

  • Wash your hands often with soap and water for at least 20 seconds, especially after using the restroom; before eating; and after blowing your nose, coughing or sneezing.
    • If soap and water are not readily available, use an alcohol-based hand sanitizer with at least 60-95% alcohol, covering all surfaces of your hands and rubbing them together until they feel dry. Always wash hands with soap and water if hands are visibly dirty.
  • Avoid close contact with people who are sick.
  • Avoid touching your eyes, nose and mouth.
  • Stay home if you are sick.
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
  • Clean and disinfect frequently touched objects and surfaces.
  • Facemasks:
    • The CDC does not recommend that people who are well wear a facemask to protect themselves from respiratory diseases, including COVID-19.
    • Facemasks should be used by people who show symptoms of COVID-19 to help prevent the spread of the disease to others. Only wear a facemask if a health care provider tells you to do so.


Symptoms may appear 2-14 days after exposure*:

  • Fever
  • Cough
  • Shortness of breath or difficulty breathing

*According to the CDC

What to Do if You Feel Sick

If you have a fever, trouble breathing or are coughing, call your doctor or a health care provider and explain your symptoms over the phone before going to the doctor’s office, immediate care or emergency department.

Make sure to tell your doctor if you have traveled internationally. You should also mention if you have been in close contact with someone who has COVID-19.

How Loyola Medicine Is Preparing

Loyola Medicine is collaborating with the U.S. Centers for Disease Control and Prevention and the Illinois Department of Public Health to ensure the safety of our patients, staff and visitors. Our staff has been trained for how to screen for and proceed with care for possible cases of COVID-19.

Screening for COVID-19 and Next Steps for Potential Cases

Health care providers at Loyola obtain a detailed travel history for patients being evaluated with fever and acute respiratory illness. Patients are considered high risk for the coronavirus if they have had exposure to confirmed COVID-19 or recently returned from areas outside the U.S. with widespread transmission of fever and severe respiratory illness.

Isolation: Patients who are under investigation for novel coronavirus will be provided a mask and moved to an airborne infection isolation room (AIIR) or private room, with Precautions sign placed on room entry door.

Loyola will notify local/state public health officials of any suspected patient under investigation for COVID-19.

COVID-19 Visitor Restrictions


Protecting our patients is our top priority. Due to COVID-19, Loyola Medicine hospitals (Loyola University Medical Center, Gottlieb Memorial Hospital and MacNeal Hospital) will no longer allow visitors as a precaution for your safety and the safety of our patients, our caregivers and our community members.

On rare occasions, adult visitors will be allowed access to patient areas if they are important to the patient’s emotional well-being and care. In those rare occasions, the visitor will be screened for COVID-19 exposure based on established Centers for Disease Control guidelines.

If allowed, visitors are limited to one person at one time in the patient room.

La protección de nuestros pacientes es nuestra principal prioridad. Debido al brote del COVID-19, Loyola Medicine Hospitals (el Centro Médico de la Universidad de Loyola, el Hospital Gottlieb Memorial y el Hospital MacNeal) no se permitirán visitas, como medida de precaución para su seguridad, la de nuestros pacientes, encargados del cuidado médico, y miembros de la comunidad.

En raras instancias, se dará acceso a visitas adultas en ciertas áreas y solamente si dicha visita es de suma importancia para el bienestar emocional y la salud del paciente. En esas raras ocasiones dicha persona será estrictamente examinada para descartar la posibilidad de que haiga sido expuesta al COVID-19. Esto se hará bajo las recomendaciones y guías establecidas por El Centro de Control de Enfermedades (CDC por sus siglas en inglés).

De ser permitido, las visitas se limitarán a una persona a la vez en el cuarto del paciente.

Zachowanie bezpieczeństwa naszych pacjentów jest naszym najwyższym priorytetem. Z powodu COVID-19 Szpitale Loyola (Loyola University Medical Center, Gottlieb Memorial Hospital and MacNeal Hospital) natychmiastowo wstrzymują odwiedziny chorych jako środek ostrożności dla Twojego bezpieczeństwa i bezpieczeństwa naszych pacjentów, opiekunów i członków społeczeństwa

W szczególnych przypadkach, dorośli odwiedzający będą mieli pozwolenie przebywania z pacjentem jeśli będzie to ważne dla jego samopoczucia emocjonalnego i opieki. W tych szczególnych przypadkach, odwiedzający będą sprawdzani czy byli narażeni na COVID-19 w oparciu o ustalone wytyczne Centrum Chorób Zakaźnych (Centers for Disease Control).

Jeśli będzie uzyskane pozwolenie, ilość osób odwiedzających będzie ograniczona do jednej osoby w danym czasie w pokoju pacjenta.

Outpatient Facilities

For your safety and the safety of our patients and their visitors, the following restrictions are in effect until further notice:

  • Only ONE support person age 18 or older will be allowed to accompany a patient in the following areas:
    • All outpatient clinics
    • Outpatient surgery
    • Immediate Care Centers
    • Lab and Radiology services
  • No one under the age of 18 will be allowed as a support person. Siblings younger than 18 years of age won’t be allowed in the outpatient setting.
  • Emergency Department patients may have one support person, age 18 or older. However, our staff may ask you to wait in the waiting room or another area depending on the seriousness of the patients’ condition in the emergency department. For stable patients, we may ask that the support person wait in their car if the waiting room is full to protect you from exposure to flu or coronavirus (COVID-19)
  • For those patients receiving therapy services (physical, occupational, or speech), adult visitors will be asked to wait in their car until the patient has completed services.
    • For adult patients there will be an exception if an adult caregiver is required for family training
    • For pediatric patients, one adult may accompany the patient for the duration of treatment
  • All visitors will be screened at the front desk during the registration process and those who have traveled outside of the Chicagoland area, have had exposure to coronavirus (COVID-19), have a fever or symptoms of cough, shortness of breath, loose stools or are short of breath will be restricted from accompanying the patient as a support person and asked to return to their car.

Thank you for understanding and cooperation. If you have any questions or concerns regarding our visitor policies call 708-216-5140 Loyola University Medical Center, 708-681-3200 Gottlieb Memorial Hospital, 708-783-9100 MacNeal.

Para su seguridad, la seguridad de nuestros pacientes y la de sus visitas, las siguientes restricciones estarán en efecto hasta próximo aviso:

  • Solo se permitirá UNA persona mayor de 18 años de edad acompañar al paciente a las siguientes áreas:
    • Todas las Clínicas Ambulatorias
    • Cirugía Ambulatoria
    • Centro de Cuidado Inmediato
    • Servicios de Laboratorio y Radiología
  • No se permitirá el apoyo de ningún menor de 18 años de edad. No se permitirá la visita de hermanos/as menores de 18 años de edad en ninguna de nuestras clínicas.
  • Los pacientes que vayan a la sala de urgencias podrán ser acompañados por una persona mayor de 18 años. No obstante, nuestros empleados podrían pedirle que espere en la sala de espera y si fuera necesario podrían pedirle a la persona que espere en su vehículo si la sala de espera está muy llena, esto es para proteger a los que ya están ahí de ser expuestos a la influenza o al coronavirus (COVID-19).
  • Para aquellos pacientes que estén recibiendo los servicios de Terapia (Física, Ocupacional, o Habla) se les pedirá a sus acompañantes que esperen en su vehículo hasta que el paciente haya terminado.
    • Para pacientes adultos se hará una excepción solo en el caso de que el paciente requiera el cuidado de un encargado de la salud y se requiera algún entrenamiento relacionado al cuidado del paciente.
    • Para pacientes pediátricos, solo un adulto podra acompañar al paciente durante su tratamiento.
  • Todas las visitas serán examinadas cuando se presenten al escritorio de registración y aquellos que haigan viajado fuera del área de Chicago, haigan estado expuestas al coronavirus (COVID-19), tengan fiebre o síntomas de tos, dificultad respiratoria, evacuaciones sueltas o que tengan dificultad para respirar serán restringidas de acompañar al paciente como su persona de apoyo y se le pedirá que se regrese al su carro.

Gracias por su comprensión y cooperación. Si usted tiene preguntas sobre nuestras pólizas implementadas llame al 708-216-5140 Centro Medico de la Universidad de Loyola, 708-631-3200 Hospital Gottlieb Memorial, 708-783-9100 Hospital MacNeal.

Dla Twojego bezpieczeństwa i bezpieczeństwa naszych pacjentów i odwiedzających następujące restrykcje będą obowiązywały aż do odwołania:

  • Tylko JEDNA osoba towarzysząca powyżej 18 roku życia może przebywać z pacjentem w następujących miejscach:
    • Wszystkie przychodnie lekarskie
    • Chirurgia Ambulatoryjna
    • Oddział Pomocy Doraźnej
    • Laboratoria i Radiologia
  • Nikt poniżej 18 roku życia nie może być osobą towarzyszącą. Rodzeńswo poniżej 18 roku życia nie będzie mogło przebywać na terenie przychodni lekarskiej.
  • Pacjenci Odziału Ratunkowego (Emergency Room) mogą mieć jedną osobę towarzyszącą powyżej 18 roku życia. Jakkolwiek, nasz personel może poprosić Państwa o poczekanie w poczekalni lub w innym miejscu w zależności od powagi stanu pacjenta na oddziale ratunkowym. Jeśli stan pacjenta będzie stabilny, możemy poprosić osobę towarzyszącą o poczekanie w samochodzie jeśli poczekalnia będzie zaludniona aby ochronić odwiedzających przed narażeniem na grype lub coronawirusa (COVID-19).
  • Osoby, które otrzymują terapie rehabilitacyjne (fizjoterapię, zajęciową i mowy), dorosłe osoby towarzyszące bedą proszone o czekanie w samochodzie aż do ukończenia terapii.
    • Dla dorosłych pacjentów będą wyjątki jeśli obecność dorosłego opiekuna będzie konieczna do przeszkolenia rodzinnego.
    • Dla pacjentów małoletnich jedna dorosła osoba może być obecna podczas trwania terapii.
  • Wszyscy odwiedzający będą sprawdzani w recepcji podczas rejestracji i ci z Państwa, którzy podróżowali poza rejon Chicago , byli narażeni na Coronawirusa (COVID-19), mający gorączkę lub symptomy takie jak, kaszel, trudności w oddychaniu, luźne stolce lub mający zadyszkę będą miały ograniczony wstęp jako osoba towarzysząca i będą poproszone o powrót do samochodu.

Dziękujemy Państwu za wyrozumiałość i współpracę. Jeśli mają Państwo pytania lub obawy odnośnie regulaminu wizyt prosimy dzwonić pod numer 708-216-5140 Loyola University Medical Center, 708-681-3200 Gottlieb Memorial Hospital, 708-783-9100 MacNeal.

Frequently Asked Questions about Coronavirus

Who is at greatest risk for coronavirus infection (COVID-19)?

  • Currently, those at greatest risk of infection are persons who have had prolonged, unprotected close contact with a patient with symptomatic, confirmed COVID-19 and those who live in or have recently been to areas with sustained transmission.

Who is at greatest risk for severe disease from coronavirus infection?

  • From the limited data that are available regarding COVID-19 infected patients and those with related coronaviruses such as SARS-CoV and MERS-CoV, it appears that older adults (>60 years) and persons who have underlying chronic medical conditions, such as immunocompromising conditions, may be at risk for more severe outcomes.

When is someone infectious?

  • The onset and duration of viral shedding and period of infectiousness for COVID-19 are not yet known. It is possible that SARS-CoV-2 RNA may be detectable in the upper or lower respiratory tract for weeks after illness onset, similar to infection with MERS-CoV and SARS-CoV. However, detection of viral RNA does not necessarily mean that infectious virus is present. Asymptomatic infection with SARS-CoV-2 has been reported, but it is not yet known what role asymptomatic infection plays in transmission. Similarly, the role of pre-symptomatic transmission (infection detection during the incubation period prior to illness onset) is unknown. Existing literature regarding SARS-CoV-2 and other coronaviruses (e.g. MERS-CoV, SARS-CoV) suggest that the onset of symptoms (if they occur) is 2–14 days after infection by the virus.

Which body fluids can spread infection?

  • Very limited data are available about detection of SARS-CoV-2 and infectious virus in clinical specimens. SARS-CoV-2 has been isolated from upper respiratory tract specimens and bronchoalveolar lavage fluid. SARS-CoV-2 RNA has been detected in blood and stool specimens, but whether infectious virus is present in extrapulmonary specimens is currently unknown. The duration of SARS-CoV-2 RNA detection in upper and lower respiratory tract specimens and in extrapulmonary specimens is not yet known but may be several weeks or longer, which has been observed in cases of MERS-CoV or SARS-CoV infection. While viable, infectious SARS-CoV has been isolated from respiratory, blood, urine, and stool specimens, in contrast – viable, infectious MERS-CoV has only been isolated from respiratory tract specimens. It is not yet known whether other non-respiratory body fluids from an infected person including vomit, urine, breast milk, or semen can contain viable, infectious SARS-CoV-2.

Can people who recover from COVID-19 be infected again?

  • The answer to this is not certain, but looking at patients with MERS-CoV infection, re-infection shortly after recovery is very uncommon. It is not yet known whether similar immune protection will be observed for patients with COVID-19. Some people have tested positive for COVID then negative and then positive, but it may be that the negative test represents false negative or low viral shedding and the patient had a prolonged infection.

How You Can Help

There are many ways you can help our health care providers, patients and communities during the COVID-19 pandemic, including donating funds, meals and supplies. Please refer to the details below to find the right giving opportunity for you.

Monetary Donations

Loyola Medicine COVID-19 Medical Response Fund

The Loyola Medicine COVID-19 Medical Response Fund will address the greatest needs related to our regional COVID-19 response. Gifts to this fund will be available to support critical needs related to equipment, supplies, personnel, capital projects, telehealth, technology and operational expenses.

Loyola Medicine Colleague Assistance Fund

The Loyola Medicine Colleague Assistance Fund will assist employees who experience sudden, urgent financial hardship. Gifts to this fund will be available to provide assistance including childcare, elder care, housing, medical, utilities and other basic living expenses.

Meal Donations

Send a meal (or food/beverage donation) directly to nurses, physicians, food service workers and other members of our health care teams caring for COVID-19 patients.

Supply Donations

We are accepting (in original and sealed packaging):

  • Disposable masks, including N95, KN95, Gerson N95 and 3M masks
  • Hand sanitizers containing over 60% alcohol content
  • Cavicide wipes
  • Disposable isolation gowns
  • Disposable surgical masks
  • Disposable surgical caps
  • Disposable foot covers
  • Disposable exam gloves, especially non-latex
  • Safety goggles
  • Face shields
  • Wipes (bleach or antimicrobial)​

Supplies Not Accepted

  • 3D ventilator parts
  • Medications
  • Blankets

Contact Information for Supply Donations

Email: Wil Gonzalez, Procurement Project Manager, Supply Chain
Phone: Donation Hotline: 708-216-1155 (Monday-Friday, 8 am – 5 pm)