Understanding Your Hospital and Physician Charges

At Loyola Medicine, we support price transparency. To help you understand your potential financial liability for our services, we are making our hospital charges and financial counselors available.

Please call 708-216-2219 for an appointment. Our hours are Monday through Friday, 8 am to 4:30 pm, at the following location:

Loyola University Health System 
Patient Financial Services Office
2 Westbrook Corporate Center
Tower 2, Suite 700
Westchester, IL 60154

Representatives from Patient Financial Services will be available during these hours to assist you in viewing charges, discussing payment options and learning about our financial assistance program. For help estimating out-of-pocket costs for a potential test or procedure, you may call 1-800-424-6309 and press 1.

Total hospital charges vary based on the type of care provided. The total charges can differ from patient to patient for the same service, depending on your personal health conditions and course of treatment.

Additional Resources

The Healthcare Financial Management Association has published a booklet, called “Understanding Healthcare Prices: A Consumer Guide,” which can help you understand where to get answers to your questions about healthcare prices, compare prices among providers and manage your out-of-pocket costs. View the guidebook online.

You may also visit the Illinois Hospital Report Card website to compare Illinois hospitals’ average charges for nearly 50 major diagnoses, along with quality and patient satisfaction scores.