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Billing & Payments
At Loyola, we recognize that focusing on your health is your No. 1 priority. To help you do that, we offer you assistance with your financial and billing questions and concerns.
In fall 2013, we made changes in our billing process that may affect your co-payments, co-insurance and annual deductible. How those changes affect you depend on your insurance. The changes do not affect patients with Medicare or Medicaid coverage. For an explanation of the new billing process, called hospital-based billing, we have provided answers to a list of frequently asked questions.
- Billing process update
- What is hospital-based billing?
- Insurance information
- Communicate with your doctor
- Access your test results
- View your recent office visits
- Pay your bill
- Manage your account
- Instant online bill payment
- Financial assistance and charity care policy
For patient inquiries, call (888) LUHS-888 (888-584-7888) and ask for extension 65000.