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Billing & Payments

At Loyola, we recognize that focusing on your health is your No. 1 priority. To help you do that, we offer you assistance with your financial and billing questions and concerns.

We support price transparency. To help our patients understand their potential financial liability for our services, we make our hospital charges and financial counselors available. Learn more on our Understanding Your Bill webpage.

In 2013, we made changes in our billing process that may affect your co-payments, co-insurance and annual deductible. How these changes affect you depend on your insurance, but they do not affect patients with Medicare or Medicaid coverage. For an explanation of this billing process, called hospital-based billing, we have provided answers to a list of frequently asked questions.

For patient inquiries, call (888) LUHS-888 / (888) 584-7888 and ask for extension 6-5000.